Marcus is an expert in Accounts Receivable and automated billing workflows, boasting 14 years of experience in reducing DSO for UK enterprises. Certified by the Chartered Institute of Credit Management (CICM), he designs zero-touch invoicing systems and implements strategic payment terms. He leads the credit control division for a major European SaaS provider.
Marcus Thorne earned his degree in Business Administration from Warwick Business School and quickly specialised in commercial credit management, becoming a fully qualified member of the CICM. Over his 14-year career, he has restructured the accounts receivable departments for some of the UK’s largest manufacturing and SaaS companies. Marcus is a pioneer in 'zero-touch billing', successfully implementing CRM-triggered invoicing and milestone-based payment structures that drastically reduce administrative overhead. He possesses a deep understanding of B2B payment psychology, crafting polite yet highly effective automated chaser sequences and enforcing statutory late fees under Bank of England base rates without damaging client relationships. His strategic approach to negotiating supplier extensions and restructuring early settlement discounts has saved his clients millions in trapped working capital. Marcus writes to share his aggressive yet diplomatic cash collection strategies, helping mid-sized businesses escape the trap of standard 60-day corporate terms. He regularly advises on UBL formats and e-invoicing mandates required for public sector and enterprise-level procurement filters. His ultimate goal is to equip finance teams with the exact blueprints needed to bring average payment times under 15 days.